Frequently asked Questions Can I shopping without singing up? Yes, you can order without being a member for your purchases on fahhar.com. How can I become a member? You can create a membership by clicking the Sign Up button in the upper right corner of the Home Page. I forgot my member password, what should I do? You can have your password sent to your e-mail by clicking the Forgot Password link in the member login section. What are the points to be considered when ordering? In order for your orders from Fahhar.com to be delivered to you in a timely and complete manner, you must ensure that your delivery and billing address is correct. Take care to write your delivery address correctly and completely. How can I order? After adding the Fahhar product or products you like to your cart, you can click on the "Complete Order" button and select the "Member Login", "Continue Without Membership", "Quick Membership" or "Connect with Google" preferences and enter your address information and proceed to the payment step. . You can complete your order by choosing the most suitable payment method from credit card/debit card, EFT or payment at the door. How can I track an order? After ordering from Fahhar.com, you can log in to your account and view all the details of your order in the My Orders section. In how many days will I receive the product I ordered? Orders placed before noon will be shipped the same day, and orders placed in the afternoon will be shipped the next day. This situation may change during the campaign periods. Fahhar is not responsible for delays caused by cargo. What are the exchange and return conditions? You can return your order by sending it to us within 7 days from the day it reaches you, or you can exchange it if it is in stock.. The package of the product you want to change or return must not be damaged, worn / used in any way, washed or dry-cleaned. For production errors and defects in our products, you can contact us and provide shipping with a counter payment. For your return and exchange cargo, you can contact our Whatsapp line at 5070962332 and send it to us with the customer code of Sürat Cargo 1286926493 after receiving the necessary information. Customers who make the payment by card are refunded to their credit card, and customers who order by EFT/transfer or cash on delivery method are returned to their bank account. A return order is given within 14 days at the latest. The time it takes for you to receive the refund amount varies depending on your bank. Except for defective products, the shipping cost is borne by the customer. Shipments other than contracted cargo will not be accepted.